What You Will Learn

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• Develop the best structure and organization for your wealth management team

• Assign areas of core responsibility within your business to others

• Identify specific tasks within each area each team member will own

• Successfully delegate tasks and activities within your team

• Know how to plan strategically for future changes on your team

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How You Can Get Started

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Identify Your Advisory Business Model

 

1. Review the Advisory Business Model Overview to identify the business model you have adopted.

   • If the current model works, continue to use it.

   • If the current model doesn’t work, take steps to initiate one which is a better fit.

 

Create Your Advisory Blueprint

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1. Review the Your Advisory Blueprint worksheet

2. Complete the worksheet with your team so it reflects your existing business configuration as follows: 

   • At the top of each core function (ie., Account Administration) you will need to identify who is coordinating that area of the business.

   • Beneath each core function you will need to identify who is responsible for the sub-activities within that area (ie., Application Follow Up, KYC, etc.) – there may be more than one person involved in the different areas.

   • Add columns if necessary to include other core business areas.

   • Add activities underneath each column where required.

3. Analyze your Organizational Chart and make any final adjustments you believe will strengthen your business operations.

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Create Efficiency Through Awareness

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1. Analyze who is really doing what within your business.  Begin by reviewing Create Time Efficiency Through Awareness.

2. For two weeks, instruct each individual on the team to record office tasks and activities using the Time Assessment Worksheet.

3. At the end of the two-week period, analyze the patterns of activities to identify opportunities to:

   • Reassign

   • Reduce

   • Remove

4. Any time you are frustrated with your ability to stay on top of things related to your role or things are not going smoothly on your team, revisit this exercise to determine what needs to change.  Just as your business continues to evolve, so too will the people and roles along the way.

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Develop Job Descriptions for Each Team Member

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1. Update or create job descriptions to reflect the responsibilities outlined in Your Advisory Blueprint, completed in the previous section. 

2. You may wish to refer to the samples provided to help you get started: 

   • Administrative Assistant

   • Client Service Associate

   • Associate Advisor

   • Financial Advisor

   • Operations Manager

3. Once updated, carefully review it with each team member individually.

4. If you have realigned new tasks to them, make sure they are set up for success so that they:

   • Understand the process and outcome desired.

   • Have the necessary resources (ie., access to systems, office equipment); and

   • Receive additional training if needed.

5. Over time, if you make changes to Your Advisory Blueprint, be sure to translate those changes to the Job Descriptions you have created for the various individuals on your team.